Portfolio

CRM solution

Cross Industry CRM solution based on SaaS

When the enterprise develops to a certain scale, facing countless customer information, documents and trial balances, the strategy to strengthen the relationship with customers gradually becomes difficult. When the enterprise relies on the traditional manual management mode, very easily we see data scattered and difficulty to analyze an effective marketing strategy. It’s impossible to systematically list purchase records and participation activity records, so it is not possible to analyze the purchase cycle and average sales per share, as well as preferences and loyalty. Customizing SaaS-based CRM has the following benefits:

- Minimizing customer attrition and maximizing revenue
- Managing compliance with stringent industry regulations and legal restrictions
- Bringing disparate tools and visibility of customer portfolios into a centralized system

When they hired Dolphin Tech, we addressed the following tasks:

- The client requires a multi-support CRM platform.
- To enhance the user base, the client wants us to build this complex multi-support CRM with an effective user-friendly interface.
- Large CRM that can accommodate hundreds of thousands of users Cross Industry solution